Using a Computer vs. Maintaining a Computer
To teach a person how to use a modern  desktop computer (Apple or PC) really takes only about 1 hour to introduce a  person to the fundamental basics of operation so they can use it - it is no  harder than a person driving a car and talking on the phone (Wait! Connecticut,  New York, New Jersey and the District of Columbia are "special": they take may  take years to train them since those cities knows that people living there are  incapable of driving and talking at the same time - give them a Commodore Vic 20  - that is the highest level of competence their city government thinks they can  operate at!).
 However, to MAINTAIN a computer, teach them  how to organize the information that they store on it so that later on they can  find it, and navigate the system (and the web) effectively is a whole  different problem that many people just cannot - will not - ever be able to do.  Harsh, yes, but it is true.
 The PC is a tool, but it is a very  complicated tool because it IS a general purpose tool which MAKES it more  complicated than a dedicated narrow "vertical" computer tool.
 What  amazes me is the number of people who use a computer that do without problems -  course these same people are the ones who are oblivious to the risks of their  system becoming a zombie, spam generating, attack systems - because they look at  it as a TOOL (and it has been promoted as such for 20+ years) and thus  -  by design - sold it to operate like a car - turn it on and it works and you  almost never have to do any maintenance on it - and what you do only needs to be  done once in a great while by someone who specializes in that.
 And PCs are NOT at that level yet - give it  another 30 years - before it gets that. Look at cars - it was not until the  1970s that EVERY car in the US got rid of chokes and automatics overcame  standard shifting. 70+ years after cars appeared. 
 The computer is still in the 1920s of the  car era.
 I really feel sorry for the people who use  computers since it IS NOT easy at all to REALLY use a general purpose day  in and day out effectively.
    
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